Privacy Policy
Effective Date: September 12, 2025
Dewel Travel (“we,” “our,” “us”), operated under Dewel Network LLC, respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website https://deweltravel.com and related services.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: name, email address, phone number, billing details, and passport information (if required for booking).
- Booking Information: flight, hotel, car rental, and travel preferences.
- Technical Information: IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use your information to:
- Process and manage travel bookings.
- Provide customer support.
- Communicate important updates about your reservations.
- Improve our services and website performance.
- Comply with legal obligations.
3. Sharing of Information
We may share your information with:
- Travelpayouts and its partners, who provide the technology platform that powers our booking services.
- Travel service providers (such as airlines, hotels, and car rental companies) as necessary to complete your bookings.
- Service providers who assist us with website hosting, analytics, and customer support.
We do not sell your personal information.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences.
- Improve user experience.
- Analyze traffic and site performance.
You may disable cookies in your browser settings, but some features may not function properly.
5. Your Privacy Rights
If You Are in the European Union or the United Kingdom (GDPR):
You have the right to:
- Access, correct, or delete your personal information.
- Request a copy of the information we hold about you.
- Object to or restrict the processing of your data.
- Lodge a complaint with your local Data Protection Authority.
If You Are in California (CCPA/CPRA):
You have the right to:
- Learn about the information we collect and how we use it.
- Request deletion of your personal information.
- Opt out of any “sale” or sharing of data (we do not sell your information).
- Exercise these rights without discrimination.
To exercise your rights, contact us at support@deweltravel.com.
6. Data Security
We use reasonable administrative, technical, and physical measures to protect your information. However, no method of internet transmission or storage is completely secure.
7. Data Retention
We keep your personal information only as long as necessary to fulfill bookings, provide services, and comply with legal requirements.
8. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect personal information from minors.
9. International Data Transfers
Your information may be transferred and processed in countries outside your home country, including the United States and the European Union, where Travelpayouts and its service providers operate. We take steps to ensure appropriate safeguards are in place.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Dewel Travel – Dewel Network LLC
Email: support@deweltravel.com